Conversational messaging platform Gupshup today announced that it raised $240 million led by Tiger Global Management, with participation from Fidelity Management, Think Investments, Malabar Investments, and Harbor Spring Capital. The tranche, which values the company at $1.64 billion, will be used to build new tools, infrastructure, and services while expanding Gupshup's global reach, CEO Beerud Sheth said.

Gupshup, which was founded in 2014, provides a chatbot authoring service that allows developers to create, deploy, and publish chatbots across over 30 channels. Apart from supporting messaging channels like SMS and WhatsApp, Gupshup offers Gupshup GIP, an IP-based service for smartphones that features end-to-end encrypted messages with buttons, ecommerce flows, and mini games. It comes in two flavors: GIP Native, which embeds in native messaging apps, and GIP Widget, a device-agnostic chat widget.