The round was led by Hanaco Ventures, and Storytime Capital, with participation from Fusion VC, Savyon Ventures, Seed IL, and private investors including WalkMe CEO Dan Adika. The new capital will accelerate Quack's US go-to-market strategy and product innovation as the company further advances its operating system for training and managing proactive AI agents.

Quack is the only proactive agentic AI platform purpose-built for SaaS companies, transforming customer support from a reactive cost center into a growth engine. Quack enables CX teams to train, deploy, and manage unlimited AI agents that deliver instant, contextual, human-grade support across every channel, tailored to the pace and complexity of software companies. Quack unifies multi-channel interactions, knowledge management, QA, and Voice of Customer insights to provide every AI superpower support teams need within one CRM-agnostic operating system.