The round is backed by new investors Hedosophia, Nvidia's NVentures and Zendesk, with follow-on investments from Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital. With this raise, PolyAI has now secured over $120 million in funding to continue redefining what's possible with voice-first, AI-powered automation in enterprise contact centers.

PolyAI specializes in creating the most lifelike conversational AI voice assistants in the world. With a focus on delivering exceptional customer service, PolyAI serves a wide range of high-call volume industries and is committed to revolutionizing the ways customers interact with brands through advanced, remarkably human voice AI solutions. PolyAI's performance has earned spots in Forbes AI 50, Gartner Cool Vendors and Market Guide for Conversational AI Solutions, as well as a Gold Stevie Award for Contact Center Solutions in 2024.