The round was led by Smith Point Capital, the firm founded by former Salesforce Co-CEO Keith Block. Existing investors Nexus Venture Partners and Battery Ventures joined the oversubscribed funding round, bringing the total capital raised to date to more than $63 million.

Neuron7 is the pioneer in Service Resolution Intelligence, helping customers achieve 90% plus resolution accuracy faster by bringing together knowledge from vast data sources, people, and interactions into a Smart Resolution Hub. Neuron7 seamlessly integrates into your CRM or chat in partnership with Salesforce, ServiceNow, Microsoft, and SAP to provide answers in seconds and turn-by-turn guidance to resolve issues faster, the first time. Neuron7 solutions are purpose-built for complex service environments, including medical devices, high-tech, and industrial equipment.