PALO ALTO, CA, Idiomatic, a proven customer intelligence innovator, today announced the close of a $4 million seed round led by Freestyle.
Translating customer feedback into easily understandable insights so companies can make better product and customer service decisions to improve customer experience, Idiomatic helps top digital-native brands such as FabFitFun, Facebook, Instacart, Pinterest, Medium, Upwork, HubSpot and more drive dramatic gains in customer growth and loyalty.
Idiomatic unlocks the 'why' behind customer feedback and sentiment so companies can create loyal, lifelong customers. The first contextual AI customer intelligence platform, Idiomatic has helped industry-leading brands deliver best-in-class customer experience by giving them a complete, actionable view of their customer feedback. Led by successful technology founders and backed by strategic investors, Idiomatic is on a mission to change how businesses manage customer experience challenges in the digital world.
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