The investment recognizes Flip's dominance in the customer experience market, where its technology has now handled more than 300 million calls across hundreds of brands.

Data Point Capital also participated in the round, alongside ScOp Venture Capital, Bullpen Capital, Forum Ventures, and a group of angel investors. This brings Flip's total funding to $31 million, supporting operations that now extend across North America, the UK, and Australia/New Zealand.

Flip is the leading phone AI provider for retail e-commerce, healthcare, and transportation. Leveraging years of proprietary voice AI development, Flip provides an integrated AI assistant that answers calls instantly and autonomously resolves complex customer issues end-to-end. Founded in 2018 and headquartered in New York City, the company has raised $31 million to date.