The round was led by new investors Coatue Management and Index Ventures, with participation from new investors ChemistryVC, Definition Capital, and Starwood Capital, and continued support from existing investors including a16z, A*, Accel, Avra, Bain Capital Ventures, Elad Gil, T.Capital, Forerunner, and Ribbit Capital.

Decagon is the leading conversational AI platform empowering every brand to deliver an AI concierge for every customer. Our technology helps enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.