ConverseNow, a voice-based AI technology for restaurants, has closed a $15 million Series A round led by Craft Ventures. The round included participation from investors in the company's $3.3 million seed round (May 2020), including LiveOak Venture Partners, Tensility Venture Partners, Knoll Ventures, Bala Investments, 2048 Ventures, and Bridge Investments.

Moneta Ventures and angel investors Federico Castellucci and Ashish Gupta also participated, bringing the total funding to $18.3 million.

ConverseNow transforms how quick-service restaurants (QSRs) serve customers with sophisticated AI voice ordering assistants that help optimize the deployment of valuable staff hours and improve the speed and accuracy of orders. Its cloud-based, multilingual solution personalizes restaurant orders in high-volume voice channels such as phone, drive-thru, self-service kiosks, and voice-assisted chat on mobile devices.