Language I/O, powering meaningful conversations between global organizations and their customers, today announced it has raised $5 million in Series A round of funding. This is significant as the company was bootstrapped since 2015, except for the seed round of $500,000 in October 2020. Bob Davoli of Gutbrain Ventures and Bruce Clarke of PBJ Capital co-led the round, and were joined by other investors including Omega Venture Partners, Michael Wilens, Tom Axbey and Eric Schnadig. Golden Seeds participated in the original seed round as well as this latest round of funding. Davoli and Axbey will join the Language I/O board of directors along with the two co-founders of Language I/O, CEO Heather Morgan Shoemaker and CBO Kaarina Kvaavik.

Language I/O enables Fortune 500 companies to communicate with customers anywhere through proprietary machine learning technology, which enables real-time, company-specific translation. The AI technology enables Language I/O to quickly generate accurate, company-specific translations of all user-generated content (UGC) including jargon, slang, abbreviations and misspellings into over 100 languages via chat, email, article and social support channels. Language I/O is accessible directly via API and seamlessly integrates with all major CRMs, including Salesforce Service Cloud, Oracle Service Cloud and Zendesk. Language I/O is ISO 27001 certified and GDPR compliant, ensuring the highest standard of security to protect customer data through PII encryption. Language I/O brought its proprietary technology to market in 2017. The company was co-founded by two women entrepreneurs who bootstrapped the company, wrote the original code and obtained large enterprise customers such as Constant Contact (CTCT), Shutterstock (SSTK), PhotoBox and Brave.