NEW YORK, NY, ReflexAI, the provider of AI-powered training and quality assurance tools for high-stakes call centers, today announced its first round of venture funding.
Led by Footwork, the $3.3 million oversubscribed round included Emerson Collective, Alt Capital, Gaingels, and angel investors with expertise across healthcare and technology innovation.
ReflexAI provides training and quality assurance tools for contact center operations across crisis response, emergency dispatch, and healthcare. The company's training simulations accelerate and improve agent preparation while reducing manual training costs by 50%. ReflexAI's quality assurance tools enable 100% coverage, reducing costs while providing actionable insights to improve performance.
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