According to The Irish Times, technology company Intercom has raised $50 million in funding, bringing the total funding raised to date to $116 million.

The latest funding round was led by venture capital firm Index Ventures, with previous investors also backing the firm. But the round also attracted new interest, with Stripe cofounders Patrick and John Collison, Slack chief executive Stewart Butterfield and Basecamp chief executive Jason Fried taking part.

The company, based in San Francisco but with an office in Dublin, plans to continue its investment in its product platform. According to the firm's vice president of engineering, Darragh Curran, Intercom's platform will go 'deeper and broader', with the funding underpinning its big ambitions.

Founded by Eoghan McCabe, Des Traynor, Ciarán Lee and David Barrett in 2011, Intercom aims to help businesses to communicate directly with their customers through a suite of integrated products for teams throughout a business, including sales, marketing, product and support. The platform allows companies to communicate with customers via their own website, inside their respective web and mobile apps, and by email.