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Venture Capital News: SugarCRM Gets Sweet $40M Investment

2013-08-21
CUPERTINO, CA, SugarCRM announced completion of a $40 million equity investment by Goldman Sachs & Co.
SugarCRM, the company that makes every user a customer expert, today announced that it has achieved 15 consecutive quarters of growth and increased annual recurring revenue by more than 30 percent year-over-year in the second quarter of 2013.

SugarCRM's upward momentum is being fueled by increased global customer traction, especially in the mid-sized to enterprise market. SugarCRM continues to lead CRM innovation in user experience (UX) by incorporating CRM-integrated social, mobile and big data strategy. Additionally, market-leading value continues to accelerate SugarCRM's overall growth and success.

SugarCRM also today announced the completion of a $40 million equity investment by Goldman Sachs & Co.

'SugarCRM continues to rapidly grow as more companies around the world are choosing Sugar to turn their employees into customer experts,' said Larry Augustin, CEO of SugarCRM.

'Unlike conventional CRM systems, Sugar is designed for the individual user first, and what they need to engage successfully one-to-one with their customers. Today, we are developing some of the most innovative, user-focused social and mobile CRM products available. Our innovation strategy is driving renewed interest in CRM software investment across industries, and fueling our customer growth and global market traction.'

SugarCRM Q2 2013 Business Highlights New Customers Worldwide. By helping companies turn customer-facing professionals into customer experts, SugarCRM is driving broader and deeper adoption of CRM among its customers and across a growing number of industries worldwide. SugarCRM added over 600 new customers in Q2 2013.New global customers include Sennheiser electronic GmbH & Co. KG, one of the world's leading manufacturers of microphones, headphones and wireless transmission systems, Egton Medical Information Systems Ltd (EMIS), the United Kingdom's market-leading primary care software provider with more than 39 million patient records entrusted to its systems, andDespegar.com, Latin America's largest travel agency.

'Sennheiser will integrate Sugar as a key element of our global software architecture and is deploying the solution in more than 24 countries,' said Sennheiser CIO Klaus HÃ-ling. 'SugarCRM's flexible and open architecture delivers visibility and insight about all sales opportunities by just pushing one button. Our sales teams now have a tool to help them do their jobs more effectively so they can create great customer experiences that result in long-lasting relationships.'

About SugarCRM

SugarCRM delivers an integrated solution that empowers every user who interacts with customers to better understand and engage their customer, so every connection drives value. SugarCRM's market-leading open Customer Relationship Management (CRM) platform delivers the agility, flexibility, and security required to equip each customer facing professional with the information and tools they need to know their customers better, do their job better, and deliver a consistent, superior customer experience across the organization, every time. SugarCRM applications have been downloaded more than 12 million times and currently help over 1.2M end users across disciplines effectively engage their customers. Over 6,500 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.
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