According to published reports, Freshdesk has raised a $7 million funding round from existing investors Accel Partners and Tiger Global Management.

Freshdesk is one of the fastest growing customer support solutions in the SaaS space. Today, everywhere we take Freshdesk, we see red carpets flying, confetti in the air, and crowds pouring out to the clouds to cheer us. But it wasn't always like this. Like every startup, we've had our good times, bad times, getting unfair critique times, waking up to great reviews times and more.

Freshdesk was born as a response to a comment on a Hacker News post about how a leading customer support software company hiked prices up to 300% and made their customers unhappy.