Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, secured $14 million in growth funding, announced CEO Bill Gildea. Bridge Bank and Multiplier Capital led the investment round, along with participation from the company's existing investors, including Cultivation Capital. This raise will be used across all departments to support the company's rapid growth.

Sharpen Technologies is the world's first, truly agent-focused contact center platform built in the cloud for the cloud. The omnichannel platform lets users work from anywhere, seamlessly moving between calls, texts, webchats, emails, social media, etc., all in real-time and in a single interaction.