Helpshift is redefining how companies handle customer service on mobile. Today's customers must have a mobile-specific experience on their smartphones and tablets -- shoehorning old email/web ticketing, knowledge-base, or telephone support systems does not work in this pivotal new channel. Helpshift is the support help desk which increases app rankings, reduces overall support time, and retains customers.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 10/30/12 | $3,200,000 | Seed |
Nexus Venture Partners True Ventures | undisclosed |
| 06/07/16 | $23,000,000 | Series B |
Intel Capital Microsoft Ventures Nexus Venture Partners Salesforce Ventures True Ventures Visionnaire Ventures | undisclosed |
| 11/22/16 | undisclosed | Series B |
Cisco Investments | undisclosed |
