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VC-funded Company:

Conversocial
79 Madison Avenue
New York, NY 10016
Phone: 646-375-2492
http://www.conversocial.com/

Founded 2010, Conversocial is a leading provider of cloud-based social customer service solutions. Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty.

Key Contact
Name
Joshua March
Title
CEO
Funding Events

Date
Amount
Type
Investors
Valuation
10/21/15 $11,000,000 Dawn Capital
Draper Esprit
Octopus Investments
undisclosed


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