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VC-funded Company:

Cogito
7 Water Street
Boston, MA 02109
Phone: 617-580-3101
http://www.cogito.org/

Cogito enhances customer relationships through caring and empathetic conversations. Our lead application Cogito Dialog improves customer service agent performance by presenting them with real-time behavioral guidance. The Cogito Engagement Score provides an objective and reliable measure of quality on 100% of selected phone interactions a company has with its customers. Cogito is increasing customer engagement and improving productivity in the world's leading organizations.

Key Contact
Name
Joshua Feast
Title
CEO and Co-Founder
Funding Events

Date
Amount
Type
Investors
Valuation
11/17/15 $5,500,000 Series A Romulus Capital
Salesforce Ventures
undisclosed
11/18/16 $15,000,000 Series B OpenView Venture Partners
Romulus Capital
salesforce.com
undisclosed
12/05/18 $45,000,000 Growth Avaya
Battery Ventures
Goldman Sachs
Hearst
OpenView Venture Partners
Salesforce Ventures
undisclosed
09/08/19 $20,000,000 Growth Goldman Sachs
New York Life Ventures
Salesforce Ventures
undisclosed


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