Clarabridge is the leading provider of Customer Experience Management (CEM) powered through intelligent sentiment and text analytics. Clarabridge enables Global 1000 enterprises to achieve a universal understanding of their customers by automatically collecting, classifying, scoring sentiment and analyzing qualitative data found in Voice-of-the-Customer (VoC) feedback channels. Insights extracted result in improved marketing, product/service offerings, operations, and customer service across an organization.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 09/10/13 | $80,000,000 |
Summit Partners Yuchun Lee | undisclosed |
