Founded in 2014, Textel provides a texting platform for contact centers that is specifically designed to improve the customer experience, increase customer engagement, improve contact center performance and efficiency and drive revenue. With nearly 800 customers across North America, Textel is the texting platform for organizations who want to communicate with customers faster and more efficiently than traditional channels (email, voice, chat), improve the customer experience, and positively impact the KPIs of the contact center.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 10/21/20 | $4,000,000 | Series A |
Capital Midwest Fund Cultivation Capital  Stout Street Capital | undisclosed |
