TalkIQ helps businesses understand and take action on the most important insights from every voice conversation with their customers, throughout the customer journey. To do this, we've built proprietary enterprise speech recognition (ESR) and natural language processing (NLP) capabilities. TalkIQ enables client facing teams to, for the first time, take a scientific approach to understanding and acting on key moments with customers, including recognizing purchase intent, handling objections, responding to competitors, pricing, building rapport, closing, implementation, troubleshooting, renewal, and more.
Date | Amount | Type | Investors | Valuation |
---|---|---|---|---|
09/19/17 | $14,000,000 | Series A |
Aspect Ventures Felicis Ventures Salesforce Ventures Scale Venture Partners | undisclosed |