Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 09/15/20 | $54,000,000 | Series B |
Menlo Ventures Next47 NGP Capital | undisclosed |
| 04/12/22 | $125,000,000 | Series C |
SoftBank Vision Fund 2 Zoom Video Communications | undisclosed |
