Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company's SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360 degree view of customers and drives retention across customer success, sales, marketing, executive and product management.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 04/17/13 | $9,000,000 | Series A |
Battery Ventures | undisclosed |
| 11/06/13 | $20,000,000 | Series B |
Bain Capital Battery Ventures Summit Partners | undisclosed |
| 10/13/14 | $25,000,000 | Series C | ||
| 05/11/17 | $52,000,000 | Series E |
Battery Ventures Cisco Systems Insight Venture Partners Salesforce Ventures | undisclosed |
