Founded in 2013, CommBox is an omnichannel and AI-powered customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate customer inquiries, optimize customer journeys, boost customer service teams' productivity, and stay ahead of evolving customer expectations in the digital-first landscape. The CommBox platform has become a strong partner for brands operating in industries such as financial services, insurance, healthcare, utilities, logistics, and the public sector.
| Date | Amount | Type | Investors | Valuation |
|---|---|---|---|---|
| 11/18/24 | $15,000,000 | Growth |
PSG Equity | undisclosed |
