Cogito enhances customer relationships through caring and empathetic conversations. Our lead application Cogito Dialog improves customer service agent performance by presenting them with real-time behavioral guidance. The Cogito Engagement Score provides an objective and reliable measure of quality on 100% of selected phone interactions a company has with its customers. Cogito is increasing customer engagement and improving productivity in the world's leading organizations.
Date | Amount | Type | Investors | Valuation |
---|---|---|---|---|
11/17/15 | $5,500,000 | Series A |
Romulus Capital Salesforce Ventures | undisclosed |
11/18/16 | $15,000,000 | Series B |
OpenView Venture Partners Romulus Capital salesforce.com | undisclosed |
12/05/18 | $45,000,000 | Growth |
Avaya Battery Ventures Goldman Sachs Hearst OpenView Venture Partners Salesforce Ventures | undisclosed |
09/08/19 | $20,000,000 | Growth |
Goldman Sachs New York Life Ventures Salesforce Ventures | undisclosed |
10/24/23 | undisclosed | Venture |